Refund Policy

REMEMBER items may take 1 to 5 weeks to arrive (up to 25 business days) Please be patient, your order will arrive :)

+1-7 days of handling time

+8 days of security and confirmation from DAY OF PURCHASE (8 days OS&CFDOP)

How to calculate LATEST Estimated Delivery  Date = Shipping time 25 days + Handling time 1-7 days + 8  days OS&CFDOP = 40 business days after day of purchase after these 40 days if item is not received you may email us for a refund.  Click here for our email 

Although 40 days is the maximum days your item can take to arrive, don't be discouraged it typically takes up to 13-20 days. We do this to confirm lost/stolen items and to make the refund process quicker if needed. 

if your item has not arrived after being shipped, 25 business days PLUS the extra waiting period of 8 business days (Estimated arrival date) your item is deemed as lost/stolen & you will receive a full refund after the investigation is complete. If your item is damaged/broken upon arrival we offer a full refund. You will need to email us pictures for us to verify. Intentionally broken watches will not be accepted. If you don't like the item refund or return is not accepted. We guarantee product satisfaction. All refunds take roughly 1-10 Days. No sweat when purchasing with us you are covered :) Shop with peace of mind!

Again Do not be discouraged by our shipping. Although the delivery date may seem long our average delivery times are 2.5 weeks/13-20 Business days. The quality of our products is worth the wait. High quality products take time and patience! Thank you for your coooperation and patience and enjoy your purchase.

What indicates a lost package? if it is Shipped & over the estimated delivery date 

Tracking for USA deliveries shows "Order in transit" 10 days after latest estimated delivery date (after 40 days)

International order tracking shows "Order in transit" 10 days after latest estimated delivery day (after 40 days)